Job Descriptions:

• Develop, oversee and integrate strategic planning processes concerning strategy formulation and execution management processes
• Conduct market research for external and internal analyses to develop growth and competitive strategies
• Execute six strategic themes of customer partnership, operational excellence, innovation, risk, regulatory and sustainability, resources through strategic initiatives
• Ensure cross – functional collaboration and alignment of the execution of the strategic initiatives pertaining to the management of projects including customer relationship management (CRM), continuous impermeant management (CIM), enterprise productivity management (EPM), total quality management (TQM), Enterprise innovation management (EIM), enterprise risk management (COSO ERM), ESG, Human resource management (HRM), Management information system (MIS), Organization development (ODM)
• Develop department’s policies, procedures and rules (SOP: standard operating procedures) to ensure smooth functioning
• Establish corporate planning information system as a part of the company’s MIS
• Monitor and control the company’s financial and non-financial performance through key performance indicator (KPI)
• Act on the assignments directed by superordinates.

Qualifications:

• Master’s degree in Business Administration, Finance, Economics or related fields
• Age between 40 – 45 with good Thai and English proficiency (Mandarin is a plus)
• Minimum 8 years’ experience in corporate strategic planning
• Strong project management and organizational skills
• Good communication and coordination skills for initiating changes with innovation and for problem – solving and decision – making
• Ability to establish cordial and amiable relationships with all stakeholders with strong interpersonal skills
• Aptitude for a team player

Job descriptions:

• Set up the company’s and the IT department’s IT objectives and strategies that align with the company’s business objectives and strategies.
• Develop the company’s IT system comprising IT physical and management infrastructure and the application systems to support the company’s IT strategy.
• Initiate digital transformation to modernize and streamline the operations to enhance customer satisfaction and the company’s competitive advantages.
• Ensure the company’s IT system is reliable, secure, and scalable to boost cost-effective IT operations with seamless functionality and high-standard performance.
• Establish appropriate IT budget to accommodate and prioritize IT projects for IT strategy implementation and IT goal alignment.
• Manage vendor relationship and provide timely technical support and troubleshooting for other departments and stakeholders.
• Develop cyber-security and risk management policies to protect data and systems for data backup, disaster recovery and business continuity.
• Institute IT governance framework to ensure compliance with the regulations, the company’s policies and sustainability (ESG).
• Keep systems and processes updated with emerging technologies (such as AI) and legal requirements.
• Develop IT department’s policies, procedures, and rules (SOP: Standard Operating Procedures) to oversee day-to-day IT operational processes and to attain the process objective themes of operating excellence, customer intimacy, innovation, risk management, and sustainability (ESG).
• Perform all human-resource functions (5R) of recruiting, reskilling, reviewing, rewarding, and relation for teaming with the assistance from the corporate HR department.

Job Qualifications:

• General:

1. Thai male or female in age between 40-50 years
2. Bachelor/ Master’s degree in IT, computer science or related fields.
3. Minimum 10 years’ experience in IT field with at least 4 years in managerial positions.
4. Good English and Thai proficiency
5. Good communication and coordination skills
6. Good interpersonal and teaming skills
7. Good leadership
8. Good problem-solving and decision-making skills
9. Ability to work with foreign colleagues in other countries

• Specific:

1. Technical expertise to set up and manage an IT system with the capabilities of programming, database, networks, and emerging technologies.
2. Project management skills of IT projects
3. IT budgeting and financial management

Responsibilities

• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
• Operating scanners, scales, cash registers, and other electronics.
• Balancing the cash register and generating reports for credit and debit sales.
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
• Processing refunds and exchanges, resolving complaints.
• Bagging or wrapping purchases to ensure safe transport.
• Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
• Maintaining a clean workspace.

Qualifications

• Diploma or equivalent
• High school diploma or equivalent
• Basic math and computer skills
• Experience as a cashier is desirable
• Customer service experience desirable
• Ability to handle a high volume of transactions
• Polite and courteous
• Strong communication skills
• Familiarity with cash desk equipment, such as point-of-sale (POS) machines, scanners, cash drawers, etc., is desirable
• Alert and attentive to details
• Ability to work in a team and follow instructions